SpringHill Suites Louisville Downtown

Petra at the front desk was amazing. She went above and beyond to make our stay hassle-free. She was cheerful, helpful and a gave a fabulous first impression of the property. Lamesia at breakfast was equally amazing. She too went above and beyond, observing that I exited the buffet queue and asking me if there was something I needed. In fact, I had exited because the person in front of me took the last of the item I was waiting for. I decided to just forego it because the final breakfast call had already been made. Lamesia came to my table, asked what I had been looking for, made an extra and brought it out to me before she closed the buffet. Totally unexpected. She was observant and bent over backwards to provide excellent customer service.

The breakfast was better than any normal breakfasts served anywhere. It was fresh, hot and delicious. Beds were comfy. Location was outstanding. We were able to walk around to sightsee. It was in the center of everything you want to see. We appreciate that the Hotel gives their guests two free alcohol drinks and appetizers in the evenings during your stay. I appreciated that nobody could just walk into the building without a room key. It felt safer that way, especially at night. I would definitely come back to Nashville and stay at this same location.

Great location, very walkable to everything downtown including restaurants and other attractions. Clean and in good condition.

The staff was friendly and efficient. The room was large and clean. Perfect location for our needs. We were in walking distance of a lot of activities and great restaurants.

Great breakfast, clean comfortable room Close to everything down town. Location was good. Other then noises next door n in hallway from same occupants of next door